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Return & Exchange Policy

At Crey, customer satisfaction is always our top priority.

Our dedicated Quality Control team will inspect your items prior to shipping. Our product quality is guaranteed. 

However, you do need to carefully and accurately check your size prior to buying. 

You are requested to handle the product with care and to follow certain guideline. 

Crey shall not be responsible in case the guidelines are not followed by customers.


1. Product has not been handled properly. ( Tear and wear, accidental pouring of food&beverage)
2. Customer has not followed the washing guidelines.



No returns Accepted except in case of valid reason.

If you are not satisfied with the items (in case item has been damaged prior to postage), feel free to contact us. We are here to help.

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